Shipping Policy
How It Works
**Shipping Policy:**
At Coastal Azure, we are dedicated to delivering your cherished artwork with efficiency and care. Our Shipping Policy outlines the details of our shipping process to provide you with a transparent and reliable experience.
**1. Processing Time:**
We take pride in our swift processing time. Your order will be processed within 4 days from the date of purchase, ensuring that your coastal-inspired masterpiece is prepared for shipment promptly.
**2. Shipping Methods:**
Standard shipping is available for all orders, with an estimated delivery time based on your location. Additionally, we offer expedited shipping options for those who wish to receive their artwork even more quickly.
**3. Expedited Shipping:**
Customers have the option to expedite their shipping by selecting the expedited shipping option during checkout. This service comes with an additional cost, and the exact delivery time will be specified based on your location and the chosen expedited shipping method.
**4. Order Tracking:**
Once your order is shipped, you will receive a confirmation email with tracking information. This allows you to monitor the progress of your artwork as it makes its way to your doorstep.
**5. Shipping Costs:**
Shipping costs are calculated during the checkout process based on the delivery location and the selected shipping method. Any additional costs for expedited shipping will be clearly communicated before finalizing your purchase.
**6. International Shipping:**
Coastal Azure proudly offers international shipping. Please note that shipping times may vary for international orders, and any customs fees or import duties are the responsibility of the recipient.
We are committed to ensuring that your artwork arrives in pristine condition and in a timely manner. If you have any questions or specific shipping inquiries, please don't hesitate to contact our customer service team.
Thank you for choosing Coastal Azure, where we combine artistry and efficiency to bring the beauty of the coast to your space.
Returns and Refunds
Everything You Need to Know
At Coastal Azure, we are dedicated to providing you with exceptional artwork that embodies the beauty of the coastal aesthetic. Each piece is carefully crafted to meet the highest standards of quality and craftsmanship. As a reflection of our commitment to your satisfaction, we do not allow returns on our bespoke artwork.
We encourage you to thoroughly review product details, including dimensions and images, before making a purchase. In the rare instance that your artwork arrives damaged or if there is an issue with your order, please contact our customer service team within 5 days of receiving your order. Our team will swiftly address and resolve any concerns to ensure your complete satisfaction.
Your trust in Coastal Azure is paramount, and we are here to provide you with exceptional customer service. If you have any questions or require assistance, feel free to reach out to our dedicated customer service team.
Thank you for choosing Coastal Azure to adorn your space with coastal-inspired artistry.
Our Privacy Policy
Your Data is Secure
**Privacy Policy:**
At Coastal Azure, we are committed to safeguarding the privacy and security of our customers. This Privacy Policy outlines how we collect, use, and protect the information you provide while using our website.
**1. Information Collection:**
We collect personal information, including but not limited to, name, contact details, and billing information, when you make a purchase or create an account on our website. Additionally, we may collect non-personal information such as IP addresses and browser information for analytics purposes.
**2. Use of Information:**
The information collected is used to process orders, provide personalized services, and enhance your overall shopping experience. We may also use your contact information to send relevant updates, promotions, or newsletters, which you can opt out of at any time.
**3. Payment Security:**
All payment transactions are securely processed through trusted payment gateways. Coastal Azure does not store any credit card or financial information.
**4. Data Sharing:**
We do not sell, trade, or otherwise transfer your personal information to third parties without your consent. Your information may be shared with trusted service providers, such as shipping partners, to fulfill your orders.
**5. Cookies:**
Our website uses cookies to enhance your browsing experience. You can choose to disable cookies through your browser settings, but this may affect certain functionalities on the site.
**6. Security Measures:**
We employ industry-standard security measures to protect your personal information. However, no method of transmission over the internet or electronic storage is entirely secure, and we cannot guarantee absolute security.
**7. Your Rights:**
You have the right to access, correct, or delete your personal information. If you have any concerns about the data we hold, please contact our customer service team.
**8. Policy Updates:**
This Privacy Policy may be updated periodically, and any changes will be reflected on this page. We recommend reviewing this policy regularly to stay informed about how we are protecting your information.
By using the Coastal Azure website, you agree to the terms outlined in this Privacy Policy. If you have any questions or concerns, please contact our customer service team.
Thank you for choosing Coastal Azure for your art needs, and trust that we prioritize the protection of your privacy.